We understand that each patient is unique and deserves personalized attention from the moment they express interest in our practice. From the initial contact to post-treatment follow-ups, our patient experience is designed to ensure your dental journey is comfortable, efficient, and tailored to your specific needs.
Introducing Our Practice: We welcome PPO Insurance Patients through various channels, including our website, phone, and social media. Our streamlined intake process allows you to easily connect with us, regardless of how you find us, and discover the exceptional care we offer.
Navigating Insurance: For patients with out-of-network coverage or specific insurance limitations, our team is well-equipped to assist. We recommend contacting your insurance provider to explore your coverage options. If needed, we can also guide you through the pre-authorization process and discuss our in-office subscription plan, designed to help reduce treatment costs.
Personalized Interview: Your first appointment begins with a conversation with our caring team. We take the time to get to know you, your hobbies, any dental issues, and your last dental exam, ensuring we address your concerns effectively.
Seamless Pre-Appointment Process: To ensure you never forget an appointment, our confirmation cadence includes a 5-day text reminder, a 2-day text confirmation, and a phone call 24 hours before your appointment for unconfirmed cases.
Meeting the Dental Team: When you arrive, our Sensei digital check-in process ensures a smooth and efficient experience. After a brief wait, you'll meet your highly skilled dental team who will get to know you and your dental goals.
Understanding Your Motivation: During your consultation, we explore your motivations for seeking dental care, helping us better tailor your treatment plan and support you in meeting your goals.
Building Trust: We aim to empower you with all necessary information, by offering collaborative treatment planning focused on your goals and transparent pricing. Treatment is rendered with the same amount of care that our family would be offered.
Comprehensive Case Presentation: Through digital photography and mockups, we show you the expected outcomes of your treatment plan, ensuring you are fully informed and comfortable before moving forward.
Flexible Payment Options: We offer various payment options, including upfront payment in cash, check, and debit/credit. Additionally, we offer third party financing complete with interest free payments, as well as extended plan payments to accommodate your budget.
Continued Care and Support:
After your treatment, our commitment to your dental health doesn't end. We follow up on any post-op procedures and offer a dedicated re-care program to keep you on track with regular check-ups.
Maximizing Insurance Benefits: As the year-end approaches, we remind you to maximize your insurance benefits - before they're lost and schedule any pending or outstanding treatments.
Patient satisfaction and well-being are our top priorities. We go the extra mile to ensure you receive the best dental experience, combining skillful dentistry with personalized care, all in a welcoming and comfortable environment. Trust us with your smile, and experience dentistry like never before.